Privacy Policy

Last Updated: [Date]

At House Of Fraser Shop, accessible via mensclothesuk.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or make a purchase. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide you with a seamless shopping experience:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed securely through encrypted systems.
• Technical Data: IP address, browser type, device information, and browsing behaviour collected via cookies and tracking technologies.
• Preferences: Product interests, size selections (including Big & Tall ranges), and communication preferences.

2. How We Use Your Information

Your data is used to enhance your shopping experience and ensure the highest standards of service:

• To process transactions and deliver your orders, including specialised Big & Tall items.
• To personalise your experience by suggesting products aligned with your preferences.
• To communicate order updates, promotions, and style advice relevant to our premium menswear collections.
• To improve our website functionality and product offerings based on customer behaviour.
• To comply with legal obligations and prevent fraudulent activities.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data. However, we may share information with:

• Payment Processors: Secure third-party services like PayPal to complete transactions.
• Shipping Partners: Logistics companies to deliver orders globally (excluding Asian regions and remote locations).
• Legal Authorities: When required by law or to protect our rights and customers.

All third parties are contractually obligated to handle your data with confidentiality and security.

4. Data Storage and Security

Your data is stored on secure servers with robust encryption protocols. We implement industry-standard measures to protect against unauthorised access, alteration, or disclosure. Payment details are processed via PCI-compliant systems, and personal information is retained only as long as necessary for legal or operational purposes.

5. Your Rights

As a valued customer, you have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Restrict or object to data processing under certain circumstances.
• Request data portability in a readable format.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyse trends. These include:

• Essential Cookies: Required for site operations, such as secure login and payment processing.
• Analytical Cookies: Monitor site performance and customer preferences to refine our collections.
• Marketing Cookies: Personalise advertisements based on your browsing history.

You can manage cookie preferences through your browser settings, though this may affect site functionality.

7. International Data Transfers

As part of our “Global Access” initiative, your data may be transferred internationally to support our delivery and payment processes. We ensure all transfers comply with applicable data protection laws, such as the GDPR.

8. Policy Updates

We may update this policy to reflect changes in regulations or our services. The revised version will be posted on our website with an updated “Last Revised” date.